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FREQUENTLY ASKED QUESTIONS
1. Who are the doctors at our clinic?
We have two experienced ophthalmologists:
Dr. Emad Mosalam and Dr. Jamila Farah, both providing advanced eye care for all ages.
2. What languages do we speak?
Consultations are available in Arabic, English, and [Russian- with Dr. Emad). Our supporting staff can assist in Urdu, Hindi, Bangla, and Malayalam.
3. What is the clinic working hours?
Our working hours vary by doctor and day. Please refer to our website or contact us directly for the most updated schedule.
4. Do we accept insurance?
We gladly accept Daman Insurance and offer reimbursement documents for those covered by other insurance plans. For further details or to verify your coverage, please contact our clinic.
5. Do I need an appointment to visit, or do we accept walk-ins?
We accept patients on a walk-in basis, so you’re welcome to visit without a prior appointment. However, we recommend calling ahead to check the doctors’ availability and clinic timings for your convenience.
6. What payment methods do we accept?
We accept cash, credit/debit cards, and direct billing through insurance (where applicable).